69999 Terms & Conditions – What You Need to Know Before Using the Platform

1General Terms & Applicability

By using 69999.site ("Platform", "we", "us"), you ("member", "user") are deemed to have given your full consent to these terms and conditions. These terms apply to the website, mobile app, and all related services.

69999 is an international online gaming platform licensed under the Curaçao eGaming authority. It is your own responsibility to ensure that using our services complies with the local laws in your jurisdiction.

These terms have been written in plain English for the convenience of our members. If anything needs clarification, our customer support team is always ready to help.

2Account Registration & Usage Terms

To open an account on 69999, the following conditions must be met:

• You must be at least 18 years of age.
• All information provided at the time of registration must be accurate and up to date.
• Each individual may only register one account. If multiple accounts are found belonging to the same person, all of them will be closed.
• You are solely responsible for keeping your account password confidential. Never share your password with anyone.
• Transferring or selling your account to another person is strictly prohibited.

If an account is opened using false information, 69999 reserves the right to close it at any time, with no obligation to return the balance.

3Identity Verification — KYC Process

All members must complete KYC (Know Your Customer) verification before making their first withdrawal. This is part of international financial compliance requirements and is also essential for the security of your own account.

What you'll need for KYC:

• Clear photos of both sides of your National ID (NID) or passport
• A selfie photo clearly showing your face
• Mobile number verification to confirm ownership of the bKash/Nagad account

KYC verification is typically completed within 15 to 30 minutes. If there is any delay, the 69999 customer support team will notify you. Once your KYC is approved, it will not be required again for future withdrawals.

4Deposit Policy

Depositing at 69999 is easy and instant. The following conditions apply to all deposits:

Deposited funds may only be used for betting and gaming on the platform. If any deposit appears suspicious, 69999 reserves the right to place it on hold pending verification.

5Withdrawal Policy & Timeframes

Withdrawals at 69999 are straightforward and fast. Please make sure you meet the following conditions:

• KYC must be completed before making a withdrawal.
• The minimum withdrawal amount is ৳300.
• Maximum single withdrawal of ৳50,000 via bKash and Nagad.
• Total daily withdrawal limit of ৳1,00,000 for standard members.
• For VIP members, these limits are set on an individual basis.
• Wagering requirements must be met before withdrawing any balance earned from bonuses.

Withdrawals via bKash and Nagad are typically processed within 2–5 minutes. Bank transfers may take 1–2 business days. If your withdrawal is delayed for any reason, please contact customer support.

6Betting Rules

The following rules apply to all Sports Betting, casino games, and lottery on 69999:

• Once a bet is confirmed, it cannot be changed or cancelled unless the Cash Out feature is available.
• If a bet is accepted at an incorrect price due to a technical error, 69999 reserves the right to void that bet.
• If information changes before a match begins — such as team or venue changes — and these are not yet reflected in the odds, 69999 reserves the right to review and revise the relevant bets.
• In in-play betting, odds change in real time. The odds displayed at the moment a bet is confirmed are the ones that apply.
• If an unusually high volume of bets is placed on the same market by the same member in a single match, those bets may be subject to review.

In Live Casino, the decision of the real dealer is final. Slot games use RNG (Random Number Generator) technology, which is independently audited.

7Bet Cancellation, Disputes & Appeals

69999 reserves the right to void a bet and refund the stake in the following circumstances:

• If a match remains postponed for more than 48 hours beyond its scheduled time.
• The match has been officially cancelled.
• Incorrect odds were displayed due to an obvious typographical error or technical fault, and bets were accepted at those odds.

If you have a dispute regarding the outcome of any bet, you must notify us via live chat or email within 72 hours of the result being published. 69999 will complete its investigation and issue a decision within 5 business days. That decision shall be considered final.

8Bonus & Promotion Terms

All bonuses and promotions at 69999 are subject to the following general terms:

• Wagering Requirement: To withdraw bonus funds, you must wager the bonus a specified number of times — typically 20x to 30x the bonus amount.
• Validity: Every bonus has a set expiry date. Any unused bonus will be automatically removed once it expires.
• One Bonus at a Time: Only one bonus can be active at a time.
• Minimum Odds: Bets placed with bonus funds generally require minimum odds of 1.50 or higher.
• Bonus Abuse: Placing bets on both sides of an outcome to clear a bonus will result in the bonus being voided.

The welcome bonus is available to new members only and applies to the first deposit. Creating multiple accounts to claim the welcome bonus more than once is considered fraud.

9Reasons for Account Suspension & Closure

69999 may suspend or permanently close an account without prior notice for any of the following reasons:

• If a member is found to be under 18 years of age
• Use of a false identity or forged documents
• If a member is found to hold multiple accounts
• If the bonus system is abused
• Use of bots or automated software
• Suspicion of money laundering
• Attempting to breach the platform's technical systems

If a permanently closed account is found to have been in breach of any rules, 69999 reserves the right to forfeit the remaining balance. If you wish to voluntarily close your account, please contact customer support and withdraw your balance beforehand.

10Responsible Betting & Self-Limitation Features

69999 believes betting should be fun, not a source of financial stress. That's why we have the following protective measures in place for our members:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits directly from your account settings.
• Cooling-Off Period: You can request a temporary account suspension for any period between 1 day and 6 months.
• Self-Exclusion: Permanent self-exclusion from the platform is available through our customer support team.
• Reality Check: After a set period of play, the app will automatically suggest taking a break.

Betting is entertainment — it can never be a guaranteed source of income. If you feel that betting is having a negative impact on your daily life, please contact our customer support or visit the responsible gaming page.

★Other Important Matters

All communications from 69999 are conducted in both Bengali and English. Responses to any customer support message will be provided within 24 hours. Live chat inquiries are typically answered within 2 minutes.

All platform content — including logos, designs, text, and software — is the intellectual property of 69999. Copying or using any of it without permission is strictly prohibited.

In the event of any dispute regarding the interpretation of these Terms and Conditions, the Curaçao legal framework shall apply. However, resolving disputes through mutual discussion will always be the first step.

69999 will never ask for your password via email or mobile message. If you receive a message requesting a password or OTP that you did not initiate yourself, it is a phishing attempt. Please ignore it and report it to us.